DATA PROTECTION POLICY - Update: March 9th, 2026
Introduction
Whether you use the website metron.energy (the "Website"), we may collect personal data about you.
The purpose of this policy is to inform you about how we process your personal data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR") and French Data Protection Law n° 78-17 of 6 January 1978 (together the "Applicable Regulations").
Given that our parent company is located within the European Union, the GDPR is applicable to it. This privacy policy is therefore drafted in accordance with the requirements of the GDPR.
Who is the data controller?
The data controller is METRON, simplified joint-stock company (société par actions simplifiée) registered with the Registry of Trade and Companies of Paris under the number 794 167 593 and whose head office is located at 75 rue de Lourmel, 75015 Paris (“Us” or “We”).
What personal data we collect?
Personal data is a data that identifies an individual directly or indirectly, in particular by reference to an identifier such as a name.
We may collect the following personal data:
- Identification data (e.g. full name, email address);
- Data relating to your professional life (e.g : company name, position/function, worksite’s adresses);
- Browsing data (IP address, pages viewed, browser used, operating system, user ID, MAID, user behavior (mouse tracking));
- Any information you wish to send us as part of your contact request.
We inform you, when collecting your personal data, whether some of these data are mandatory or optional.
How do we collect your personal data?
We have collected your data:
- Either because you provided it to us directly (e.g by filling out a contact request form on our Website) ;
- Or because we collected it indirectly on LinkedIn profiles or from third-party data providers.
On what legal basis, for what purposes and for how long do we keep your personal data?
|
Objectives |
Legal basis |
Data retention period |
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To perform operations related to contracts, invoices, and customer relationship management |
Performance of a contract to which you are party |
Personal data are retained for the duration of our business relationship. In addition, the data relating to your transactions (with the exception of your banking data) are archived for probationary purposes for a period of 5 years. The data relating to your contract and the elements relating to the signature of the contract are stored for 10 years from the conclusion of the contract. |
|
To create a database of customers and prospects |
Our legitimate interest in developing and promoting our business |
For our customers: their personal data are retained for the duration of our business relationship. For our prospects: their personal data are retained for a period of 3 years starting from the last contact with us (e.g. communication, action). In addition, personal data may be archived for probationary purposes for a period of 5 years. |
|
To send newsletters, requests and direct marketing mailings |
Your consent |
Personal data are retained for a period of 3 years starting from the last contact with us (e.g. communication, action). |
|
To conduct telephonic solicitation |
Our legitimate interest in developing and promoting our business |
Personal data are retained for a period of 3 years starting from the last contact with us (e.g. communication, action). |
|
To answer your demo booking requests or your request to talk with our experts |
Our legitimate interest in answering your request |
Personal data are retained for a period of 3 years starting from the last contact with us (e.g. communication, action). |
|
To improve our services |
Our legitimate interest in improving our services |
Recording of telephone calls: 6 months from the date of collection Telephone call content analysis documents: 1 year from the date of collection The personal data are retained for13 months from collection. |
|
To manage your opinions on our products, services or content |
Our legitimate interest in collecting your opinions on our products, services |
2 years from the publication of the opinion |
|
To answer to your information request, support requests and other inquiries |
Our legitimate interest in responding to your inquiries |
For our prospects: personal data are retained during the processing of your request and is deleted once the request has been processed. For our customers: their personal data are retained for the duration of our business relationship. |
|
To comply with our legal and regulatory obligations |
Legal and regulatory obligations |
Invoices are archived for a period of 10 years. The data relating to your contract and the elements relating to the signature of the contract are stored for 10 years from the conclusion of the contract. |
|
To elaborate analytics of navigation, site audience |
Your consent |
The personal data are retained for13 months from collection. |
|
To display personalized advertising |
Your consent |
The personal data are retained for13 months from collection. |
|
To process data subjects’ requests to exercise their rights |
Our legitimate interest in responding to your requests and keeping records of them |
If we ask you a proof of identity: we only retain it for the necessary time to verify your identity. Once the verification has been carried out, the proof is deleted. If you exercise your right to object to direct marketing: we keep this information for 3 years. |
Who are the recipients of your personal data?
The following categories of recipients will have access to your personal data:
- The staff of our company;
- Our processors: hosting provider, CRM tool, sending emails provider, audience measurement tool, payment service provider, billing tool, cookie management tool, webinar organization tool, tool to manage subscriptions to events, ticketing tool ;
- If applicable: public and private organisations, exclusively to comply with our legal obligations.
Are your personal data likely to be transferred outside the European Union?
Your personal data is hosted for the duration of the processing on the servers of the company Amazon Web Services (AWS), location depending on your location.
As part of the tools, we use (see article on the recipients of your personal data, especially our processors), your personal data may be transferred outside the European Union. The transfer of your personal data in this context is secured with the use of following safeguards:
- Either personal data are transferred to a country that has been recognized as ensuring an adequate level of protection by a decision of the European Commission, in accordance with article 45 of the GDPR: in this case, this country ensures a level of protection deemed sufficient and adequate to the provisions of the GDPR; or
- The personal data are transferred to a country whose level of data protection has not been recognized as adequate to the GDPR: in this case these transfers are based on appropriate safeguards indicated in article 46 of the GDPR, adapted to each provider, including but not limited the execution of Standard Contractual Clauses approved by the European Commission, the application of Binding Corporate Rules or an approved certification mechanism; or
- The personal data are transferred under any appropriate safeguards described in Chapter V of the GDPR.
You may obtain a copy of the tools used for the transfer of your data outside the European Union by contacting us at the contact details provided in the section “What rights can you exercise on your personal data ?” below.
What rights can you exercise on your personal data?
You have the following rights with regard to your personal data:
- Right to be informed: this is precisely why we have drafted this privacy policy as defined by articles 13 and 14 of the GDPR.
- Right of access: you have the right to access all your personal data at any time as defined by article 15 of the GDPR.
- Right to rectification: you have the right to rectify your inaccurate, incomplete or obsolete personal data at any time as defined by article 16 of the GDPR.
- Right to restriction of processing: you have the right to restrict the processing of your personal data in certain cases defined in article 18 of the GDPR.
- Right to erasure (“right to be forgotten”): you have the right to request that your personal data be deleted and to prohibit any future collection as defined by article 17 of the GDPR.
- Right to file a complaint to a competent supervisory authority (in France, the CNIL), under article 77 of the GDPR, if you consider that the processing of your personal data constitutes a breach of applicable regulations.
- Right to define instructions related to the retention, deletion and communication of your personal data after your death.
- Right to withdraw your consent at any time: for purposes based on consent, Article 7 of the GDPR provides that you may withdraw your consent at any time. Such withdrawal will not affect the lawfulness of the processing carried out before the withdrawal.
- Right to data portability: under specific conditions defined in article 20 of the GDPR, you have the right to receive the personal data you have provided us in a standard machine-readable format and to require their transfer to the recipient of your choice.
- Right to object: You have the right to object to the processing of your personal data as defined by article 21 of the GDPR. Please note that we may continue to process your personal data despite this opposition for legitimate reasons or for the defense of legal claims.
You can exercise these rights by writing us using the contact details below. For this matter we may ask you to provide us with additional information or documents to prove your identity.
What cookies do we use?
For more information on cookies management, please consult our Cookies Policy.
Contact information for data privacy matters
Contact email: privacy@metronlab.com
Contact address: Metron, 75 rue de Lourmel, 75015 Paris
Modifications
We may modify this privacy policy at any time, in particular in order to comply with any regulatory, jurisprudential, editorial or technical change. These modifications will apply on the date of entry into force of the modified version. Please regularly consult the latest version of this privacy policy. You will be kept posted of any significant change of the privacy policy.
Entry into force: March 9, 2026
